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Please read these terms and conditions carefully before using MudiviliFlow products, website, and mobile app.
The Smart Water Level Controller must be installed by Mudivili Technologies' trained and authorized personnel. If a third-party electrician is engaged, please consult our technical support team for guidance. Unauthorized or self-installation without proper electrical knowledge may result in malfunction, safety hazards, or personal injury. Such actions will void the product warranty. Ensure main power supply is disconnected and proper safety measures are followed during installation.
We only collect and store your email ID for device setup, software updates, and customer support communication. No other personal or sensitive data is collected, stored, or shared. You may receive occasional promotional emails at your registered email address. You can unsubscribe at any time.
This product is covered by a 1-year limited warranty against manufacturing defects. The warranty does not cover damages caused by:
Mudivili Technologies shall not be held liable for any damage, water overflow, electrical issues, or property loss resulting from:
The device may receive automatic firmware or application updates to improve functionality and security. Repeated misuse or violation of these terms may lead to temporary suspension or permanent termination of services.
The MudiviliFlow App is designed to monitor water levels and control pump operation via authorized mechanisms. It acts as a controlled switch (ON/OFF only) and does not directly interface with internal pump hardware. Remote access features depend on active internet connectivity. The customer is responsible for providing connectivity for all models except MudiviliFlow Elite. MudiviliFlow Elite includes built-in IoT connectivity as per the policy. Please contact our support team for details. Mudivili Technologies is not liable for any damage to pumps or connected components arising from app usage or hardware failure.
By installing, accessing, or using the Mudivili Smart Water Level Controller and associated services, you agree to these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please do not install or use the device or associated services.
These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
We may update these terms from time to time. Changes will be posted on this page with the updated date.
Last updated: August 8, 2025